SALARY: 

SpringNet Business Consultant

Grade 57

Minimum: $1,265.29 / Week

Midpoint: $1,581.59

Senior SpringNet Business Consultant

Grade 58

Minimum: $1,446.75 / Week

Midpoint: $1,808.46

DEPARTMENT:  SpringNet

SUPERVISOR:  Manager - SpringNet Business Development

WORK SCHEDULE: Monday – Friday, 8:00 a.m. – 5:00 p.m.

WORK LOCATION: 301 E. Central

ESSENTIAL JOB FUNCTIONS: 

Please contact Recruitment Office (417) 831-8460 for details.

SPRINGNET BUSINESS CONSULTANT

PURPOSE OF POSITION:

Under the direction of the Manager-SpringNet Business Development or designee, supports and assists with the marketing function of obtaining and maintaining customers and implementing business marketing programs for City Utilities’ SpringNet division.  Builds relationships with potential customers and assists them with evaluating business requirements in a consultative manner.

QUALIFICATIONS:

Education and Experience: 

Bachelor’s degree in Business, Computer Information Systems, or related field is preferred.  Formal or certified sales experience is required.  Exceptional sales experience may be considered on a year-for-year basis in lieu of degree.  Two years’ recent progressively responsible business development experience, sales support, or customer service with telecommunications, data networking, and/or ISP products and services is required.  Must have a proven track record of sales, preferably in data networking and/or ISP products.

Licensing/Certification:

Must have a valid driver’s license (minimum Class F).

Knowledge, Skills and Abilities:

• Must be energetic, a visionary, and possess positive communication skills, as this person will be representing City Utilities’ SpringNet in the community. 
• Broad technical background and a high-level working knowledge of data networking and/or ISP services and equipment. 
• Ability to:
• communicate technical information in non-technical terms. 
• work independently, unsupervised, and deal effectively with City Utilities’ personnel and the general public. 
• meet deadlines and schedule work for timely completion. 
• Exceptional oral and written communications skills must be demonstrated. 
• Must be highly organized and self-directed.   
• Must be proficient with Microsoft Office programs. 
• Knowledge of database systems is preferred.
• In-depth knowledge of City Utilities’ networking equipment, standards, and procedures is preferred. 
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Physical Requirements:

Typically, sedentary work.  Ability to express or exchange ideas by means of the spoken word and receive detailed information through oral communication.  Substantial movements of the wrists, hands, and/or fingers, and close visual acuity to operate a computer is required. Bending and stooping may be required for filing and file retrieval.  

SENIOR SPRINGNET BUSINESS CONSULTANT

PURPOSE OF POSITION:

Under the direction of the Manager-SpringNet Business Development or designee, supports and assists with the marketing function of obtaining and maintaining customers and implementing business marketing programs for City Utilities’ SpringNet division.  Builds relationships with potential customers and assists them with evaluating business and technical requirements in a consultative manner to ensure that all SpringNet service offerings have been reviewed for their value to the customer.  Provides mentoring for other Business Development personnel and acts as the lead on large customer opportunities.

QUALIFICATIONS:

Education and Experience: 

Bachelor’s degree in Business, Computer Information Systems, or related field is required. Exceptional advanced sales and/or technology experience may be considered on a year-for-year basis in lieu of degree.  Six years’ recent progressively responsible sales experience, sales support, or customer service with telecommunications, data networking, and/or ISP products and services is required.  Formal or certified sales experience and a proven track record of sales, preferably in data networking and/or ISP products is required.

Licensing/Certification:

Advanced technical certification such as; A +, Network +, Security +, CCNA is required.  Must have a valid driver’s license (minimum Class F).

Knowledge, Skills and Abilities:

• Must be energetic, a visionary, and possess positive communication skills, as this person will be representing City Utilities’ SpringNet in the community. 
• In-depth knowledge of City Utilities’ networking equipment, standards, procedures and broadband technology. 
• Advanced and broad technical background and a high-level working knowledge of data networking and/or ISP services and equipment. 
• Ability to:
• communicate technical information in non-technical terms. 
• communicate effectively with peers, management, and outside customers via verbal and written methods, one-on-one communication, and formal presentations.
• work independently, unsupervised, and deal effectively with CU personnel and the general public. 
• meet deadlines and schedule work for timely completion.
• Must be highly organized and self-directed.

Physical Requirements:

Typically, sedentary work.  Ability to express or exchange ideas by means of the spoken word and receive detailed information through oral communication.  Substantial movements of the wrists, hands, and/or fingers, and close visual acuity to operate a computer is required. Bending and stooping may be required for filing and file retrieval. May be required to lift 40lbs and work outdoors in various weather conditions.

SPRINGNET BUSINESS CONSULTANT/SENIOR SPRINGNET BUSINESS CONSULTANT

Working Conditions:

Normal office environment.  Requires in-town travel and occasional out-of-town travel.

Miscellaneous Requirements:

Must be able to work successfully with diverse groups of people.

TESTING:

Testing may be required.

HOW TO APPLY:  

Interested applicants may apply online at cityutilities.net under Careers/Search Jobs.