Retail Operations Assistant

Job Summary
This job performs tasks related to the oversight of retail and branch operations. This will include managing OMB’s online account opening platform, assisting customers with account related questions and needs, providing branch support for bank employees, daily review and processing of teller batches, assisting with the deployment of new products and services, resolving system issues with teller and new account platforms, assisting with regulatory and compliance activities, and performing teller and personal banker duties in a branch as needed.

Primary Location/Schedule: 

• Hybrid work environment; weekly schedule requires a combination of on-site and home office hours.
• On-site: 3110 S Delaware Ave, Springfield MO 65804
• 8:00 pm - 6:00 pm Monday – Friday; occasional additional hours as needed
• Full-time – 40 hours per week average

Position Requirements: 

• High school diploma or equivalent
• Ability to maintain a home office that provides a secure and confidential environment for work activities.
• A minimum of three years in retail banking including teller transactions and new accounts
• Prior experience in a retail or deposit operations role preferred
• Advanced knowledge of deposit regulations and fraud mitigation preferred
• Prior experience with Jack Henry Silverlake, CPI Instant Issue, and Narmi platforms preferred

Required Skills:

• Excellent customer service and strong communication skills
• Sound decision making skills and ability to work independently
• Strong mathematical, problem-solving and computer skills
• Effective multi-tasking and organizational skills
• High degree of work accuracy with attention to detail
• Willingness to proactively cross-sell bank products & services

To Apply: 

Complete an application at  https://www.ombbank.com/about/careers 

Contact Human Resources at careers@ombbank.com or 417-869-9000 for more information

Futures made brighter. Banking made better.

OMB Bank was founded in 1999 with a commitment to excellence in service. We offer our customers the latest in banking products and services combined with old-fashioned customer service. We are committed to giving our employees the kindness, courtesy, and professionalism they deserve. This philosophy has resulted in our growth from one bank in Springfield to ten branches in Springfield and surrounding communities in Missouri and Kansas.

Employee Benefits: 

• Excellent work environment where you are appreciated and recognized for your individual efforts and contributions
• Stability with a locally owned community bank that is growing and expanding in the region
• Paid Leave: Vacation, Military, Bereavement, and Jury Duty
• Cost friendly insurance: medical, dental, vision, critical illness, accident, supplemental life w/ AD&D
• 100% match of retirement savings (up to plan limit)
• Discounted financial service fees on select OMB products and services
• Plus more

Disclaimer: 

The above description relates the general nature and level of work performed by people assigned to this classification.  It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform tasks outside of their regular responsibilities from time to time, as needed.

EOE/VETERANS/DISABLED                                 E-VERIFY EMPLOYER