POSITION:            Reference Manager at The Library Station

LOCATION:           The Library Station –2535 N Kansas Expressway– Springfield, MO

Classification:      Full Time                   

Salary Track:        Department Manager

FLSA Status:         Exempt

PAY RATE:            $49,691.20 per year 

APPLICATION DEADLINE:  Until Filled

This is a full-time position, approximately 40 hours per week. Candidates must be available to work any hours the library branch is open. The Library Station is open Monday through Thursday 8:30-9:00, Friday 8:30-8:00, Saturday 8:30-7:00 and Sunday 10:00-6:00. As a condition of employment, work schedules may change as necessary to best provide user services and to meet the Library’s responsibility to the citizens of Greene County.

Excellent Full-Time Benefits include paid Vacation, Sick time off, and holiday pay.  Employee Assistance Program, Medical, Dental, and Vision insurance, LAGERS retirement plan, retirement savings, Life and AD&D insurance, and Telehealth.

This position requires an MLS or MLIS from an ALA accredited institution. To be considered for this position TRANSCRIPTS MUST ACCOMPANY YOUR APPLICATION. All candidates for employment must be at least 16 years old.

Education and experience shall be evaluated with regard to recency and quality, as well as quantity.  Based on the number and quality of applicants, applications may be reviewed for qualifications beyond the minimums stated herein.

Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment

Applications may be found online at http://thelibrary.org/work then follow the link provided for this Job Posting

Complete the application and submit your transcript, if required, through our online application process.

Direct questions through e-mail to humanresources@thelibrary.org or call 417-616-0589 Monday – Friday 8:30am – 5:00pm.

Individuals with disabilities should request reasonable accommodations in accordance with the Americans with Disabilities Act prior to testing or appointment.

EQUAL OPPORTUNITY EMPLOYER

Position Summary

The Reference Manager oversees the reference services and resources. This role involves managing a team of reference librarians/associates, conducting user needs assessments, and coordinating the development of reference collections and tools. The Reference Manager is responsible for ensuring that patrons receive high-quality research assistance, instruction on information literacy, and access to a wide range of print and electronic resources. They also play a key role in evaluating the effectiveness of reference services, implementing new technologies, and staying abreast of emerging trends in information retrieval and access. Strong leadership, communication, and strategic planning skills are essential for success in this position.

Essential Functions

Assumes responsibility for daily operations of the Reference Department

Acts as PIC (Person In Charge) -will be the acting building manager as assigned handling safety and security matters as they arise

Performs Reference duties

Keeps abreast with changes and developments in library services with specific emphasis on reference and online services and resources

Public speaking to community groups

Provides training for staff and public on Library resources

Serves as a member of the District Reference Committee

Plans and implements public programs and displays with department staff help

Serves as Passport Acceptance Agent when certified and oversees this service, in branches where service is offered

Participates in interviewing, hiring, training, and evaluating branch reference staff

Assists branch circulation and youth services departments as needed

Assists Collection Services in implementing the collection plan for reference and the adult collection

Interprets and implements the Library’s General Conduct Policy

Consistently punctual for work and meetings.  Completes assigned duties in a timely manner.

Exemplifies professional attitude and demeanor while engaging constituents, including the ability to work and interact with others in a cooperative, pleasant, and constructive manner.

This job description is not intended to be all inclusive; employee may be required to perform other related duties as required to meet the ongoing needs of the Library.

Skills and Knowledge

Excellent communication skills, oral and written

Thorough knowledge of public library reference resources and services, including online resources

Computer and keyboard skills: Operates technologically advanced computer equipment, databases, fax machines, and PCs

Supervisory skills

Minimum Requirements - Education/Experience 

MLS/MLIS Degree 

Library experience

Supervisory experience preferred

Contact

Regular, daily public contact

Work closely with other branch personnel and other reference department managers, branch managers, and Associate Director for Public Services

Regular contact with all system departments

Routine telephone contact with other departments and branches

Physical Demands

Performs bending, squatting, kneeling and reaching from floor level to 6 feet in height

Displays good coordination and mobility

Routine lifting of library materials weighing up to 20 lbs.

Supervisory Responsibilities

Supervised by Branch Manager

Supervises the Branch Reference Staff

Working Environment

Primarily indoors with heating and cooling regulated in a general library/office environment

Miscellaneous Requirements

Must pass a security background check

The vision for the Springfield-Greene County Library is to be a thriving Library that is an integral part of the lives of the community. Library employees will be expected to embrace the following values:

Collaboration: Work in partnership to strengthen our community

Credibility: Be a source of trustworthy and dependable information

Empowerment: Provide the means or ability to accomplish objectives

Excellence: Be the best in everything we do

Inclusion: Invite and welcome

Innovation: Foster new possibilities

Respect: Treat all people with dignity