Job Summary

The Operations Trainer is responsible for researching, preparing, organizing, and conducting training programs on various retail banking topics, products, and procedures for employees at all levels of the organization.  The candidate must be friendly, personable, and committed to delivering excellent service to both internal and external customers. The Operations Trainer has a primary objective of effectively and efficiently communicating and delivering key retail training programs on current and newly implemented bank procedures, software, and hardware while traveling throughout the OMB footprint.  This individual helps to build and develop training programs and curriculum with a trackable life cycle which ensures the progress of staff at all levels.

Primary Location/Schedule: 

• 3110 S Delaware Ave, Springfield MO 65804
• 8:00 pm - 5:00 pm Monday – Friday; occasional additional hours as needed
• Full-time – 40 hours per week average

Position Requirements: 

Bachelor’s degree (BA) or equivalent from a four-year college or university in a business-related field or equivalent level of relevant training and experience

• Three or more years of retail banking experience
• Two or more years of team leadership experience preferred
• Basic knowledge of the federal, state, and other governing agencies regulations and requirements related to bank processing and transaction monitoring
• Excellent multi-tasker with effective time management skills; capable of managing and prioritizing multiple tasks
• Disciplined in protecting and managing highly confidential information/material

Willingness to engage to work off-site at all OMB locations for the purpose of marketing bank services and building relationships with OMB team members

Demonstrated self-motivation; productive, efficient, organized, accurate work output with no supervision while working independently and within a team environment

Excellent verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct others: train personnel, write reports, speak clearly and concisely to customers and employees

Ability to apply strategic planning, activity coordination, and problem-solving techniques to complex issues of multiple facets and variables in non-standardized situations

• Strong mathematical, problem-solving and computer skills

To Apply:

Complete an application at  https://www.ombbank.com/about/careers 

Contact Human Resources at careers@ombbank.com or 417-869-9000 for more information

Employee Benefits: 

• Excellent work environment where you are appreciated and recognized for your individual efforts and contributions
• Stability with a locally owned community bank that is growing and expanding in the region
• Paid Leave: Vacation, Sick, Military, Bereavement, and Jury Duty
• Full and partially paid insurance plans: life w/ AD&D, disability, medical, and dental
• Cost friendly insurance: vision, critical illness, accident, supplemental life w/ AD&D
• 100% match of retirement savings (up to plan limit)
• Discounted financial service fees on select OMB products and services
• Plus more

Futures made brighter. Banking made better

OMB Bank was founded in 1999 with a commitment to excellence in service. We offer our customers the latest in banking products and services combined with old-fashioned customer service. We are committed to giving our employees the kindness, courtesy, and professionalism they deserve. This philosophy has resulted in our growth from one bank in Springfield to ten branches in Springfield and surrounding communities in Missouri and Kansas.

Disclaimer: 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EOE/VETERANS/DISABLED                                 E-VERIFY EMPLOYER