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Customer Service Representative/Showroom Consultant

3/5/2024

APPLY HERE: https://www.mouerysflooring.com/careers


Mouery's Flooring is located in Springfield, MO. You will find that we have a different approach to flooring than other more traditional companies. We have created a culture that encourages relationships between our customers and our team members. We have a team aspect and focus on meeting our customers' needs. We work hard to create an environment that simplifies the flooring experience. Our no-pressure, commission-free showroom is staffed by our knowledgeable, salaried team members. We value each of our employees and find that our team is like a family.


This is an amazing opportunity to grow with a young, booming company that values hard work, a good attitude, kindness, problem solving, and constant growth.


We are persistently searching for the latest trends in the flooring and interior design industry, and we pride ourselves on having on-trend, high quality products not found anywhere else. We’re hooked on educating ourselves on the flooring industry and passing that knowledge along to our customers.


Role Description

This is a full-time, on-site role in Springfield, MO. The role of showroom consultant will be responsible for working directly with customers in our showroom. This usually requires the following responsibilities: 

  • Learning and being familiar with all flooring products, installation practices, prices, etc.

  • Staying educated about new changes and developments within the flooring industry.

  • Setting up measurements for customers in google calendar.

  • Entering and maintaining customer info in our leads database.

  • Taking customer payments in QuickBooks, running credit cards, printing invoices, etc.

  • Communicating with our team about customer jobs/needs/selections

  • Learning our system and way of servicing our customers

  • Managing a lot of information and organizing it effectively within our system.

  • Showing customers products and completing sales transactions




Who would be a good fit?

  •  An organized person who can keep track of a lot of customers, jobs, numbers, & files at the same time!

  •  A self-starter who can take control of their work-load and prioritize tasks effectively!

  • Someone with excellent communication skills.

  • Someone who enjoys working face-face with people.

  • Someone who is comfortable/confident helping other people pick colors/species/styles (as it pertains to flooring).

  • Somebody who likes to stay busy and work in a fast-paced environment

  • Somebody who can easily lift up heavy(er) sample boards.

  • Somebody who could learn their way around floor-plans, tape measures, square footage, design elements, on-trend colors, etc. NO flooring experience necessary - we actually prefer to teach this part!!!

  • A truthful, energetic, hard-working, and responsible person!

  • Somebody looking for a full time career with long-term growth opportunities!!


Benefits

  • 401k

  • Health Insurance Benefits

  • Bonus Program

  • Paid Vacation/Sick Leave

  • Pay based on Experience


If this sounds like something you'd be interested in, please apply on our website: https://www.mouerysflooring.com/careers , or send your resume to laurend.flooring417@gmail.com.


Gallery

Job Function : Customer Service, Sales
Experience Level : Entry Level, Mid to Senior Level
Education Level : High School
Job Type : Full-Time
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